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Home & Community Care

How do we know it worked, and when do we stop?

5 articles on proving it works, for a home care agency.

A vertical bar stopping one of several lines, with a clock face held at the boundary. Cover art for When Do We Stop? Writing the Kill Criteria Before You Write the Cheque. A vertical bar stopping one of several lines, with a clock face held at the boundary. Cover art for When Do We Stop? Writing the Kill Criteria Before You Write the Cheque.
StrategyDecision Making

When Do We Stop? Writing the Kill Criteria Before You Write the Cheque

A clinic pilot with no stated ending does not end, it fades, and keeps billing while it fades. Deciding the number, the date, and who calls it costs nothing on day one and is nearly impossible to introduce in month nine.

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A field of evenly spaced dots with a speech bubble standing out at one position. Cover art for Spot the AI Hallucination: Can You Tell When It's Making It Up?. A field of evenly spaced dots with a speech bubble standing out at one position. Cover art for Spot the AI Hallucination: Can You Tell When It's Making It Up?.
AI ProductTrust

Spot the AI Hallucination: Can You Tell When It's Making It Up?

An interactive quiz. Judge five AI answers as grounded or hallucinated, learn why a clinician cannot reliably tell from the text alone, and what actually catches it before it reaches a chart.

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A circuit ring with a marker returning around it, and a measurement waveform at the centre. Cover art for How Do You Know Your AI Works? A Plain Guide to Evals. A circuit ring with a marker returning around it, and a measurement waveform at the centre. Cover art for How Do You Know Your AI Works? A Plain Guide to Evals.
AI ProductStrategy

How Do You Know Your AI Works? A Plain Guide to Evals

A scribe that demos beautifully can still be wrong in ways nobody sees until it is in a chart. Evals are how a practice measures whether a tool actually works, before it goes live and every month after. A non-technical guide to doing it honestly.

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A progress bar measured against a dashed threshold, with a measurement waveform marking the threshold. Cover art for What a 30-Day AI Proof of Value Should Prove in a Clinic (and What It Should Cost). A progress bar measured against a dashed threshold, with a measurement waveform marking the threshold. Cover art for What a 30-Day AI Proof of Value Should Prove in a Clinic (and What It Should Cost).
StrategyAdoption

What a 30-Day AI Proof of Value Should Prove in a Clinic (and What It Should Cost)

A pilot is not a demo, and in healthcare most pilots never become anything else. Here is what a real proof of value measures in a practice, how to scope it to one workflow and one metric, and what a fair price looks like before you commit.

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Two blocks split apart by a jagged break, with an application window at the fracture. Cover art for Why AI Demos Die in Production (and How to Ship the Ones That Don't). Two blocks split apart by a jagged break, with an application window at the fracture. Cover art for Why AI Demos Die in Production (and How to Ship the Ones That Don't).
AI ProductAdoption

Why AI Demos Die in Production (and How to Ship the Ones That Don't)

The conference demo dazzles, the practice signs, and six months later nobody opens it. The gap is rarely the model, it is trust, control, and design. Here is how to cross it before you sign.

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