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Dental Practices

Dental practices and multi-location dental groups

Empty chairs booked weeks ago, accepted treatment plans that go quiet, and predeterminations sitting in an insurer queue. Each one is a follow-up nobody owns, and that is a design problem before it is a staffing one.

Where the week actually goes

Four things a dental practice loses hours to. Not a feature list: these are the places the same work gets done twice.

  • 01

    No-shows and short-notice gaps

  • 02

    Treatment plan follow-up

  • 03

    Insurance predeterminations

  • 04

    Recall lists nobody works

Worked examples in dental practices

All industries

Each one takes the workflow as it runs today and works it end to end. Every one is labelled a concept, and every number in them is either sourced or marked a design target.

A staircase of rising bars with a cheque above the tallest one. Cover art for The Plan They Said Yes To and Never Booked: Following Through on Deferred Dental Treatment. A staircase of rising bars with a cheque above the tallest one. Cover art for The Plan They Said Yes To and Never Booked: Following Through on Deferred Dental Treatment.
Dental Practices Concept

The Plan They Said Yes To and Never Booked: Following Through on Deferred Dental Treatment

A dental group's largest untreated backlog is not on a waitlist, it is in accepted treatment plans that never got scheduled. This is the transformation that tracks a plan after the patient leaves, follows up in the patient's own terms, and never lets software chase a clinical decision on its own.

0 to a working list

A stack of horizontal bars with a signed contract with a seal resting on top of them. Cover art for Assembling the Predetermination Packet: Evidence, Codes, and One Submission a Dentist Actually Signs. A stack of horizontal bars with a signed contract with a seal resting on top of them. Cover art for Assembling the Predetermination Packet: Evidence, Codes, and One Submission a Dentist Actually Signs.

Dentistry (general practice with in-house hygiene) 3 locations, 7 dentists, 5 administrative staff Concept

Assembling the Predetermination Packet: Evidence, Codes, and One Submission a Dentist Actually Signs

A dental group loses hours assembling insurer predeterminations by hand: radiographs, chart notes, periodontal charting, and a narrative, gathered from four places into one submission. This is the transformation that drafts the packet from the record and leaves the clinical narrative to the dentist.

$83B

Annual US provider and plan staff time on routine administrative transactions

How it starts here

Most practices start at stage one or two, because that is where the risk is cheapest to remove. You can stop after any of them, and the first slice is a fixed fee.

  1. 01

    Practice Audit

    A one-page list of what to fix first What it costs
  2. 02

    Working Pilot

    A working tool your staff can actually use What it costs
  3. 03

    Built and Live

    A live tool and the keys to it What it costs
  4. 04

    Scale Across Sites

    Every location on one standard What it costs

Your practice is the custodian. Under PHIPA the practice holds the personal health information and the responsibility for it. The agreement covering this work names Yantrax Labs as an agent of the practice under section 17, the privacy impact assessment is finished before anything touches a live chart, and every access to a record is logged and auditable. How the roles work.

Will it work with your system? Your software vendor sets the ceiling, not the studio you hire, and the four systems these practices run differ by who is allowed to build at all. What each one actually allows.

Questions a dental practice asks first

What can AI do in a dental practice?

It attacks the four places a dental group loses hours: short-notice gaps and no-shows, treatment plans the patient accepted and never booked, insurance predeterminations, and recall lists nobody works. The predetermination case is the clearest: radiographs, chart notes, periodontal charting and a narrative are gathered from four places into one submission, drafted from the record, with the clinical narrative left to the dentist.

Can it submit insurance predeterminations for us?

It assembles the packet, and a dentist submits it. Evidence and codes are pulled from the practice management software and the imaging system, the narrative is drafted from the chart, and the result is one submission a dentist reads and signs rather than four sources a coordinator collects by hand. Nothing goes to an insurer, through CDAnet or a portal, without a person approving it.

Will it work with our practice management software?

The work is designed around the cloud practice management software a dental group already runs, with digital radiography usually stored separately from the chart, CDAnet for claims, and insurer portals for anything CDAnet will not carry. That split is the normal starting point rather than an obstacle. The practice management system stays the source of truth and nothing gets migrated to make the work possible.

Is patient data safe if we add AI to our dental practice?

Patient records stay in your environment and in Canada, processing runs with zero data retention, and nothing trains anyone model. For Ontario practices the privacy impact assessment and the section 17 agent agreement under PHIPA are completed before anything is deployed, not filed afterwards, and every access to a record is logged and auditable.

Before anything touches a chart

  • Canadian data residency

    Records and processing stay in Canada.

  • Privacy impact assessment first

    Completed before any patient record is used.

  • PHIPA s.17 agent agreement

    Written into the service agreement.

  • Zero data retention

    Nothing is stored after processing or used to train models.

  • An audit log on every access

    Every access to a record is logged.

  • A clinician approves

    Nothing enters a chart without review.

These are commitments in every engagement, not badges on a wall. We are a studio, not a certified platform, so we will not show you a logo we have not earned. What we can put in writing is how the work is built, where your records live, who is accountable for it, and what goes in the contract before a single patient record is touched.

Ready to see where the hours go?

Run a practice losing chair time to no-shows and unworked recall? A free consult maps the gap, and what one recovered hour a day is worth to you.

The founder is on every engagement. Specialists join for the stage that needs them, never an account manager.

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