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Mental Health

Where does the record go, and who can see it?

4 articles on privacy and risk, for a counselling practice.

A panel held inside an outer frame, with a document at its centre. Cover art for What Are We Exposed To, and What Is Our Policy? The One Page Every Practice Owner Should Write. A panel held inside an outer frame, with a document at its centre. Cover art for What Are We Exposed To, and What Is Our Policy? The One Page Every Practice Owner Should Write.
StrategyTrust

What Are We Exposed To, and What Is Our Policy? The One Page Every Practice Owner Should Write

Your staff are already using AI, so the policy question is not whether to allow it. It is whether the rules exist in writing or in each person's private judgement. Exposure comes in three shapes, and in a clinic the one most policies address is not the one most likely to reach a patient.

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A vertical bar stopping one of several lines, with a person held at the boundary. Cover art for What You Should Refuse to Automate. A vertical bar stopping one of several lines, with a person held at the boundary. Cover art for What You Should Refuse to Automate.
Decision MakingTrust

What You Should Refuse to Automate

The hype says automate everything. In a clinic the discipline is knowing where the line goes, because the worst axis is always the one with a patient on it. A task belongs to a person, not a model, when it is hard to undo, needs real judgment, or puts health, money or safety at stake. Grade any task on those three axes here.

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A pair of code brackets inside two concentric protective shells, each with an opening. Cover art for Prompt Injection: The Security Hole Your New AI Feature Just Opened. A pair of code brackets inside two concentric protective shells, each with an opening. Cover art for Prompt Injection: The Security Hole Your New AI Feature Just Opened.
AI ProductTrust

Prompt Injection: The Security Hole Your New AI Feature Just Opened

The moment a clinic assistant reads text somebody outside wrote, a patient message, a faxed referral, that text can try to give it orders. A five-scenario quiz teaches you to spot prompt injection, and the three design moves that contain it even when detection fails.

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A database drum inside two concentric protective shells, each with an opening. Cover art for Your Patients' Data Stays Yours: Adding AI Without Handing Over the Chart. A database drum inside two concentric protective shells, each with an opening. Cover art for Your Patients' Data Stays Yours: Adding AI Without Handing Over the Chart.
StrategyTrust

Your Patients' Data Stays Yours: Adding AI Without Handing Over the Chart

The top reason a practice stalls on AI is not cost, it is not knowing where the chart goes. Here is how to add intelligence while personal health information stays in your environment and in Canada, plus the seven questions to ask any vendor before you sign.

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